Our practice is dedicated to providing thoughtful, individualized psychiatric care in a confidential and professional setting. The following outlines how we structure our services.

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Privacy & Confidentiality

We comply with all applicable federal and state privacy laws, including HIPAA, 42 CFR Part 2 (when applicable), and the Maryland Confidentiality of Medical Records Act.

Your medical information is kept strictly confidential and released only as permitted or required by law. A full Notice of Privacy Practices is provided at intake.

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Fees & Insurance

Dr. Venera Miller is a non‑participating provider with all insurance plans.

All services are self-pay.
Payment is due at the time of service.
Documentation for out‑of‑network reimbursement can be provided upon request.
Patients are responsible for verifying their insurance benefits directly with their carrier.

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Appointments

Initial Evaluation
Comprehensive 90–120 minute assessment. A deposit is required to reserve the appointment and is applied to the evaluation fee. Cancellations require 48 hours’ notice.

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Follow-Up Visits
Ongoing appointments are scheduled according to clinical need. A minimum of 24 hours’ notice is required for cancellations.

Missed or late-canceled appointment fees will be applied.

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Medication Management

When medication is part of treatment, prescribing is conducted carefully and in accordance with state and federal regulations.

Regular follow-up is required for ongoing prescriptions.
Monitoring procedures may be implemented when clinically appropriate.
Early refills and replacement of lost controlled prescriptions are not provided.
These standards are in place to ensure safe and responsible care.

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Telepsychiatry

Secure virtual visits are available through a HIPAA-compliant platform. Patients receive a private link prior to their scheduled appointment.

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Communication

For non-urgent matters, patients may leave a voicemail or send a secure email. Messages are returned during regular business hours.

Email communication is not appropriate for emergencies.

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Emergencies

If you are experiencing a medical or psychiatric emergency, call 911, contact 988, or proceed to the nearest emergency department.

This practice provides outpatient care and does not offer emergency services.

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Medical Records

Written authorization is required for the release of medical records. Applicable administrative fees apply in accordance with state law.